Grand Aleutian Hotel

This hotel has really good food and great staff who are helpful, accommodating, and kind. The seafood buffet on Wednesdays is exceptional. Genesis was very helpful at the front desk with recommendations, and went above and beyond to make sure an item I left at the hotel was returned to me at the airport. I look forward to returning to the Grand Aleutian.

I have been staying at the Grand Aleutian Hotel since June 27th 2025 and it is now jul 18th. I am here for work and I finally received my plane ticket home for July 27th so I have a 30 ish day opinion as to why I give this place a 1 star review. To be honest I am quite irritated and trying to calm myself before writing this review but unfortunately time won't help my opinion. Going on 3 days straight of terrible sleep. If you are thinking of staying here I hope my shared experience will help you in your decision. I will start with the fact that I am working a night shift 1800 to 0600 / 6 p.m to 6 a.m. and 7 days a week. I know that it can't be helped and is what it is but I think it needs to be pointed out that the walls are very thin and you can hear absolutely everything. Including the guy two doors down grunting when he sits on the toilet. I usually have the TV going to drown out some of the noises but half the time the TV doesn't work. The major problem is the doors! You have to close the doors slowly so that they won't slam shut which absolutely nobody does not even house keeping. So while trying to sleep during the day when every single door that opens slams shut it quite literally shakes the entire hallway and it happens over and over and over again 🙄. Do to being on the evening shift i have to schedule a time to get my room serviced. I get to the hotel after work around 6:30 a.m sometimes closer to 7 and it takes a minute to wind down and get to sleep around 8:30 after getting my boots off and showered. I then have to wake up in the middle of my sleep to get my room serviced. Try to let it go a few days and keep the do not disturb sign on the door handle otherwise you will get a knock on the door close to 10a.m. sometimes you will get the unfortunate wake up even with the sign on the door if the constant slamming doors don't wake you first. I'd say this place is a 12 hr stay at best during normal hours. Now do to the nature of my job i have to stay in hotels frequently and even the less desirable places offer complimentary Wi-Fi. You would think at the nightly cost of a room here that Wi-Fi would be included. It sure would help to just play a movie on my damn phone when the TV decides to stop working to drown out some of the noises. I think i might bunch up a hoodie tonight for a pillow instead of using the provided bricks. On a positive note the front desk personel is friendly and a pleasure to deal with. The offered laundry service is great. From what I heard the seafood buffet is great aswell unfortunately not happening on my schedule. I have attached a picture of the single most useful investment this place can make. I hope this either helps the establishment make a few changes or for visiting guests to know what to expect or hopefully you reading this has a better experience than I have. Lacking sleep so please forgive my irritability and frustrations!

The burgers are top-notch! WiFi is 15 a day iirc so that kinda sucks but they gotta capitalise, I suppose. 2 big markets to either side and the rooms are comfortable with a great view.

Really great to see improvements to the rooms/windows in this hotel. Have not had a bad experience. The Grand gets incredibly busy, especially when there are flight delays. They provide a safe, warm, and clean room. Good meals at their local restaurant. I have always been treated fairly and with respect here. Treat staff with respect, and it will be returned in kind.

Took almost 3 weeks to book a hotel room calling and emailing frequently as I believe they had a new booking system. Complimentary shuttle from hotel was helpful. Thankfully I had a room and there were multiple people they had to turn away for not having rooms. Rooms were decent but it seemed most others in our group couldn’t get into their room until after 8pm but may have been a busier week than usual.

Decent hotel, clean, and good location. The wiifii is not great so this can be difficult when traveling for business, but that is on the entire island. The lobby is really pretty and relaxing! Liked sitting in front of the fireplace and reading. Cute gift shop.

We stayed three nights June 2022. Facility lighting and decor (walls, carpet, bedding) is dated. Room was clean, but one of the bed comforters had cigarette holes. Toilet is super low and short. Extra roll of toilet paper was not …

Awesome hotel in a scenic location, with huge suites, friendly staff and a seafood buffet that I still dream about! Receptionist Kodi was a highlight of my stay - she has such a warm, bright and kind presence that made me feel like I was coming home. No matter what time I was coming or going she seemed to be a permanent fixture at her desk ready for a good yarn! Only downside is that wifi isn’t available

Waited 4 hours until check in time and the room was still not ready at 4pm. Unfriendly service, my steak looked pale, but matcha was good. I would not book again.

Overall decent for the price. Bathrooms and bathtubs need some work. I stepped into the shower only to see the bathtub shake because it was broken from the sides. Internet and wifi sucks. The internet kept getting disconnected from laptop and phone. They charge $15/night for wifi for nothing. That is awful.