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| Job Category : | Content Writing |
| Company Name: | Fastsigns San Antonio NW | Alamo Ranch |
| Position Name: | Graphic Designer – Customer Service Representative |
| Location : | San Antonio, TX |
| Job Description : | Job DescriptionCome join our team as a Graphic Designer / Customer Service Representative!Our ideal candidate will be a black belt in Ai with marketing and customer service / sales experience. We are looking for highly creative team members that are outgoing, focused, and motivated with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for graphic designs as well as sales activities in a fast paced environment.If you are looking for a lasting career in the visual marketing industry, we should talk! FASTSIGNS San Antonio NW and FASTSIGNS Alamo Ranch are franchised locations, independently owned, ranked in the country’s top 25% for sales and customer service scores of 750+ centers. We are in a growth mode and looking for professional career-minded individuals.RESPONSIBILITIESAs a Graphic Designer, you will create designs for our customers marketing needs, ranging from monument or store front signs and banners to business cards. This involves various levels of creativity, including original design work, design modifications based on a customer drawing, the refinement of graphic files provided by the customer, precise reproduction of a customer-provided design, and unchanged output of a customer-provided graphic file.As a Customer Service Rep, you will work directly with customers consultatively and make recommendations to prospects and clients using various FASTSIGNS marketing and product solutionsFollows up on new leads and referrals resulting from telephone, marketing, and email activityDemonstrates the ability to carry on a business conversation with customersPrepares estimates and establishes/maintains estimate follow-up proceduresCommunicates with customers on order status and changes in the production scheduleEstablishes and maintains effective team relationships with all support departmentsFollows all company policies, procedures, and business ethics codesQUALIFICATIONS & KNOWLEDGEHigh level of skill in graphic design software, well honed skills in Adobe Illustrator and Adobe Photoshop a must.At least three years in graphic design, advertising, marketing, or inside sales with excellent customer service experienceDegree in communications, marketing, fine arts, graphic design preferredIn depth knowledge of the design process (i.e., layout, correct use of color & type styles); following brand standards; correct English language usage including spelling, grammar and punctuation; ability to proofread; basic math. Marketing and advertising. Ability to prepare files for printing.Experience resolving customer satisfaction issuesExperience working under pressure with multiple tasks/projectsProficient computer and internet skills, including Microsoft Office suiteStrong verbal and written communication skillsStrong organizational and time management skillsBENEFITSSalary PLUS COMMISSIONPaid VacationPaid HolidaysTeam BonusJob Type: Full-timePay: $13.00 – $15 per hour plus commissionsOur Culture is:Innovative — innovative and risk-takingStable — traditional, stable, strong processesPeople-oriented — supportive and fairness-focusedCommunication method(s) used:EmailPhoneChatIn personThis Job Is:A job for which military experienced candidates are encouraged to applyWork RemotelyNoJob Types: Full-time, CommissionPay: $14.00 – $16.00 per hourBenefits:Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Bonus payCommission payEducation:Bachelor’s (Preferred)Experience:Graphic design: 3 years (Required)Work Location: Multiple Locations |
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