Job Opening for Graphic Designer II, Customer Communication in Consumer Cellular (Portland, OR)



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Job Category : Content Writing
Company Name: Consumer Cellular
Position Name: Graphic Designer II, Customer Communication
Location : Portland, OR
Job Description : The Graphic Designer II, Customer Communication/Internal will be a key supporting role for the Creative Group and marketing team. This person will help bring marketing stories to fruition by helping them get from ideation and planning phases through to production. The person will be asked to work on a range of creative projects that communicate out to our existing customers (email, direct mail, welcome materials), this collateral is many times the first experience a customer will have with Consumer Cellular once they have switched their service. This role will also support our internal teams, such as Recruiting, HR, and Employee Experience with communication. The Graphic Designer II will supervise a team of up to two designers.

Essential Duties and Responsibilities:
Collaborate with creative team members and the guiderails of the Consumer Cellular brand book to create concepts, designs, and layouts based on principles of design. Determine size and arrangement of illustrative material and copy, and select style and size of type
Prepare work to be accomplished by gathering necessary information and materials. Plan concepts by studying information and materials
Develop graphics for product illustrations and advertisements, internal company materials, and websites
Manage a calendar and workflow to meet deadlines and expectations, as well as attending scheduled meetings
Complete projects by coordinating with others on marketing staff, creative team members, and internal support departments
Maintain ongoing technical knowledge by reviewing professional trade publications, attending design workshops, participating in professional societies, etc.
Provide feedback on color and content on printed proofs from vendors and attend regular press checks in and around the Portland area
Perform other duties as assigned

Minimum Qualifications (Education, Experience, Skills)
Bachelor’s degree in Graphic Design or other relevant professionally-related field
4-6 years design experience, preferably in consumer products/services
Proven ability to perform and apply design skills – including typography, ideation, color theory, use of texture, spacing, scale, visual presentation, and layout
Expertise using creative software (Illustrator, Photoshop, InDesign) and technology with ability to produce electronic files for production purposes
Experience in print production, including preflight, proofing, and press checks
Experience in digital communication (email, SMS)
Ability to manage multiple work priorities; deadline-oriented
Presentation software (PowerPoint, Keynotes) abilities
Proactivity and resourcefulness
Attention to detail

Physical Demands & Work Environment:

The physical demands in the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.


The above statements are intended to describe the general nature and level of work performed and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Consumer Cellular:

Consumer Cellular counts over 4 million customers nationwide and is a top-rated wireless provider that markets no-contract cellphones and service plans primarily to those 50+ — founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service. The Scottsdale, Arizona-based company utilizes the nation’s largest voice and data network, which covers 99% of the U.S. population. Consumer Cellular’s wireless phones and plans are sold nationwide at leading retailers such as Target, as well as direct to consumers at The company has been awarded the J.D. Power award for Highest Customer Service, 12 Times in a Row, and has been ranked on the Inc. 5000 list for 11 years in a row. For cellphone tutorials, features, applications, and company news connect with Consumer Cellular on Facebook, Twitter and YouTube.

We offer a competitive benefits package including medical, dental, 401(k) match, life & accident insurance, disability insurance, paid vacation and holidays, wellness program, etc. Consumer Cellular is an Equal Opportunity Employer and is committed to diversity in its workforce.

Pre-employment background check and drug screen are required.

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