Job Opening for Graphic Designer / Print Production / Customer Service-Retail in PostNet (2136 Ford Pkwy, Minneapolis, MN 55116)


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Job Category : Content Writing
Company Name: PostNet
Position Name: Graphic Designer / Print Production / Customer Service-Retail
Location : 2136 Ford Pkwy, Minneapolis, MN 55116
Job Description : GRAPHIC DESIGNER & PRINT PRODUCTION SPECIALIST PostNet – Saint Paul/Highland2136 Ford Parkway, Saint Paul 55116Position OverviewThis position is responsible for working directly with customers to fulfill their design and print needs. This includes the coordination and production of in-house and out-sourced printed materials (graphic design, print layouts, operating printer and finishing equipment). Also responsible for assisting customers with all store services and products. Other duties as assigned.Duties & ResponsibilitiesPrint Production/Graphic Design· Working directly with customer to process their orders for print· Set up design and print layout files, verify customer files are ready for print· Creates promotional materials including, but not limited to, multimedia presentations, banners, newsletters, flyers, signs, posters and business cards as well as invitations and other products for personal projects.· Involved in the output, work flow management, and production of orders· Quality control of all produced and outsourced productsCustomer Service· Assists customers with shipping and packaging services, printing estimates and orders, and other services offered by PostNet· Assists customers with their product and service needs in person, through e-mail and by phone· Processes customer sales through the point-of-sale system· Up-sells, cross sells, and actively participates in PostNet marketing and promotional initiativesQualificationsPrint Production – Preferred· Knowledge of digital printing equipment and printer settings (Konica Bizhub and Fiery knowledge a bonus)· Experience with prepress file preparation for print and file requirements· Problem solving skills· Strong sense of pride & responsibility for producing high quality work· Ability to multitask and manage deadlinesGraphic Design and Desktop Publishing – Required· Excellent graphic design and page layout skills· Professional design portfolio, preferably including business-related graphics products· Proficient with the following applications:§ Photo Editing (Adobe Photoshop)§ Drawing (Adobe Illustrator)§ Page Layout (Microsoft Publisher, Adobe InDesign)§ Presentation (Microsoft PowerPoint)§ Spreadsheets (Microsoft Excel)§ Word processing (Microsoft Word)· Strong background with Windows operating systemsCustomer Service· Previous customer service or sales experience in a retail environment· Exceptional customer service skills· Ability to translate customer requirements into final products or services· Assist in handling customer complaints and problems in a professional manner· Multitasking – must have the ability to simultaneously process multiple tasks· Effective verbal and written communication skills· Strong attention to detail· Outstanding time management and organizational skills· High school diploma or equivalent required· Proficient with Microsoft Office applications, Windows operating system, and other computer hardware and software· Ability to work flexible hours· Some supervisory skills preferred· Notary Public certification may be requiredCOMPANY OVERVIEWPostNet is your local marketing center, specializing in design and print, pack and ship, and other business services. To learn more, visit www.PostNet.com/mn11Job Type: Full-timePay: From $16.00 per hourSchedule:8 hour shiftDay shiftMonday to FridayWeekend availabilityExperience:Customer Service and print production: 1 year (Required)Work Location:One locationWork Remotely:NoWork Location: One location


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