Holiday Inn Express Voorhees – Mt. Laurel, an IHG Hotel

My family had a one night stay at this holiday inn location. At check in Irving was extremely friendly and helpful. Upon going upstairs we had a small issue regarding the bedding, which Irving immediately contacted housekeeping and had corrected. He was extremely pleasant and ensured that everything we needed was taken care of. The rooms/ main hallways were very clean and maintained. Thank you Irving for your kindness !!

Good experience with a few details I stayed here recently and overall, it was a good experience. The hotel has convenient parking and the service was attentive. Breakfast was varied and tasty, although I did notice a few flies in the area, which could be improved. As for the cleaning staff, some of them seemed a bit unmotivated or uninterested, which slightly affects the overall impression. Still, the facilities were clean and functional. All in all, it was a pleasant stay. I would consider coming back if they improve a few minor details.

This exceeded our expectations for a $100/ night hotel. The staff were friendly, helpful, and easily found when needed. The room was clean, smelled great, and the beds were very comfortable. They had extra towels stocked in the bathroom, so you dont have to call down to get more. The breakfast was just what you expected: the basic egg, bacon, sausage, potatoes. They also had four kinds of yogurt, oatmeal, cereal, and bakery items. Best of all was the automatic pancake maker...its the simple things in life ya know? Would stay again!

The room is very nice. Their morning breakfast had a great variety of food and was well staffed. Staff has been very friendly and helpful. Very pleased with our stay.

We checked in later in the evening. The women who took care of this provided no information and said, "Here you go," when handing me the key cards. No information about breakfast hours, pool hours, elevators or even our room. I was too exhausted to inquire. Of course, the next morning we all missed breakfast as I didn't have the schedule and breakfast ends at 9:30am and we came down a liter after 10am. When we first go to our room, I noticed that the door to the room next to us wasnt closed all the way after the guest entered. I mentioned to my husband that we have to make sure to close the door after we leave the room. That day we left our room after 10am (making sure to close door) and didn't return again till after 6pm. When we got out of the elevator, I could tell our door was open. My heart stopped not knowing what we would encounter behind the door and why it was open. We entered to find no one in there thankfully but shocked and angry at finding our door open. When we book hotels we do so expecting a safe, trusting and comfortable stay. This was not provided. It was evident house keeping had been there as our beds were made but we have no guarentee who may have entered our room or what could have happened in the 8 hours we were gone. The unknown leaves us feeling our space was violated and our sense of trust non existent. On top of this, we discovered our key cards were no longer working. I went to the front desk and spoke with Joe and Gabriella about the shock, anger and disappointment. We received the typical apologies and story of how they don't have thefts here. Sorry Joe, this goes beyond theft. We simply didn't have a pleasant, safe stay. Keys cards no longer working, which Joe believed to be the battery on the door but when he reprogrammed our cards, they worked no problem and opened the door, plus door open and I don't know what could have been done or tampered with in the 8 hours we were gone. As for the rest of the stay, I was shocked by state of the bathroom in our room. The sink was cracked and instead of replacing it, a half ass job was done at an attempt to glue it together by silicone, leaving a thick layer in the sink. The bathtub caulking had black mold all around. We did head to breakfast the next morning. The flies were extreme. We sat at the tall table and when we looked up at the ceiling, there were 20 plus flies gathered. Ew. Breakfast was then done. Our beds were comfortable and location was great to our plans. I couldn't in good conscience advertise this place to anyone as our safety and trust were broken.

The room and bathroom were clean and maintained. Beds are very comfortable and the AC was cold and no funky smells. This hotel is pretty friendly too. Plenty of places to grab a bite. Helpful and polite staff. Will be staying here again soon.

The rooms are okay here. I probably should have gave a better service rating here because the young lady working made sure I had a nice quiet room even with a hotel full of teenage cheerleaders and football players. The morning shift man was also very kind so 5 stars. I did walk around. It is quite a few places to eat and shop around.

**Random Man Opens Door on my wife and daughters** **Management dismissed concerns** …

Stayed 3 nights mid-week. Good decision for us. Staff was really, really nice, very helpful in every respect. No hassle check-in, Dianna was all smiles (thanks!). Very clean, well maintained. Breakfast was excellent and well-stocked, many …

Location, room and staff were very accommodating.