Job Opening for The UPS Store-Print/Graphic Designer & Customer Service Expert in The UPS Store (4707 Highway 61 N, White Bear Lake, MN 55110)

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Job Category : Content Writing
Company Name: The UPS Store
Position Name: The UPS Store-Print/Graphic Designer & Customer Service Expert
Location : 4707 Highway 61 N, White Bear Lake, MN 55110
Job Description : The Graphic Designer is responsible for following through on all customer graphics orders and will help with volume copying. In addition to effective conceptualization abilities, strong design skills, and technical expertise, the Graphic Designer must be highly collaborative by nature and must have demonstrated strengths in graphics design, project management, and communication.The ideal candidate has a Bachelor’s degree in visual communication, graphic design, or a related field; at least two years of experience in graphic design or in the print industry, and is skilled in copyediting/proofreading and desktop publishing. He or she must have full mastery of various software design programs including Adobe-based platforms (Acrobat, InDesign, Illustrator, and Photoshop) for both Mac and PC.The Shipping Expert delivers world class customer service to customers by receiving and processing packages for courier shipments. Shipping experts will also be well versed in how to assist customers when copying, fax, binding and laminating. The Expert exhibits confidence when advising our valued customers by providing accurate information on our array of products, services and best-value options.The ideal candidate has previous retail sales experience, self starter, strong communication skills, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor and a professional appearance.The candidate must have hands experience with adobe tools to fulfill customers needs for graphic design works as well printing in the Store.We are looking for a candidate willing to work Full time and must available to work on the weekends. We are flexible with our scheduling, and will accommodate your time off requests.The UPS store is a family owned and operated small business. We value good work ethic, ability to learn, and provide our customers with excellent customer service.RESPONSIBILITIESDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer’s shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean and safe working environmentCalls customers to arrange pickup of productsChecks in inventoryHelps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficientlyMust be available to work on the weekendsPrepares and assembles images and illustrative material and copy and manages layout for publicationDevelops creative concepts and builds graphic solutions for customersPrepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projectsCompletes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PCCommunicates effectively with customersDevelops and maintains accurate customer files based on production work flowProduces/designs, proofs, and updates materials for customer projectsDevelops as a team player and is critical to the production processConsistently follows up on production activity using various communication methods (telephone, email, etc.)Performs other duties as assignedQUALIFICATIONSHigh school diploma or GED requiredRetail/customer service experienceGood communication and people skillsStrong computer skills, including Microsoft Office and Adobe Suites (Preferred)Outstanding phone skillsStrong verbal and written communication skillsPrompt, reliable, and responsibleAble to lift 40+ poundsWilling and able to work 32-40 hours per week and SaturdaysStrong computer and internet skills (multiple platforms)Expertise with Adobe based platforms (Acrobat, InDesign, Illustrator, and Photoshop)Able to manage and optimize workload, prioritize multiple projects, and streamline the production flowMust demonstrate extreme attention to detail in design workSkilled in copyediting/proofreading and desktop publishingMust be an energetic self-starter who is driven to succeedExcellent written and verbal communication skillsNeat, clean, and professional appearanceBENEFITSEmployee DiscountsHolidaysUniform Shirts ProvidedJob Type: Full-timePay: $16.00 – $18.00 per hourSchedule:8 hour shiftDay shiftMonday to FridayWeekend availabilitySupplemental Pay:Bonus payCommission payExperience:Customer Service: 2 years (Preferred)Print/Graphic Design: 1 year (Preferred)License/Certification:Certified Notary Public (Preferred)Work Location: One location


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